Services Provided:

Program Management / PMO Support
Business Architecture, Business Analysis
Enterprise Architecture, Planning & Design
  SinglePoint’s Programme Management and PMO service provides comprehensive project oversight and centralised responsibility for project coordination and communication. Our programme managers will interface directly with all relevant third parties (ISV’s, existing system providers, system integrators, etc.) to support proper coordination by logging and closing actions followed by accurate reporting. SinglePoint programme managers can also act as liaison between the customer, third party providers and SinglePoint architects to negate potential project communication issues insuring timely completion of project tasks and improved efficiency. Our programme/project managers are strategists with years of experience in delivering successful OSS/BSS projects, with an objective to drive clear communication within the project teams, drive milestones to closure as scheduled and provide an operational system ready for service.
  Highly experienced and skilled SinglePoint consultants with specific domain expertise in OSS/BSS services will work with your product marketing, OSS/BSS, IT and engineering personnel to determine specific project needs and overall functional requirements. Organisations need to focus on strategic matters on a more or less continuous basis in the modern business world. Consultant, serving this need, is well-versed in analyzing the strategic profile of the problem and its environment, advising management on suitable actions. SinglePoint provides you with a solid foundation and understanding of the overall functional requirements and scope of the OSS/BSS and/or related service components associated with your project. SinglePoint consultants carry out tasks covering enterprise analysis, requirements planning and management, requirements elicitation, requirements analysis, requirements communication, solution assessment and validation. This option will enable you to request specific solution and services pricing and related project schedules from SinglePoint and/or other third party firms who may be needed to support the scope of the project.

Enterprise Architecture, Planning & Design
SinglePoint subject matter experts including enterprise and system architects will meet with your assigned staff to plan, design and document the required architecture to optimally support your transformation programmes and service offerings. This includes working with third party vendors to integrate these components using a service oriented architecture (SOA) approach.