Company Background

Aon Plc (NYSE:AON) is a leading global provider of risk management, insurance and reinsurance brokerage, human resources solutions and outsourcing services. The firm has an employee base of 72,000 people working in more than 120 countries.

The Aon Centre for Innovation and Analytics (ACIA), based in Dublin with over 120 employees, develops and distributes impactful data-driven insights that support fact-based decision-making – ultimately driving measurable value for Aon colleagues and clients around the globe.

Project Background

The ACIA embarked on a significant change programme encompassing three streams of work: data management re-architecture, delivery of a new analytical platform and migration to cloud-based infrastructural services. All three have been facilitated by another major shift for the centre – the adoption of agile methodologies. ACIA’s agile journey has been driven as much by cultural change as it has been by new processes and governance, resulting in vastly improved delivery capabilities within ACIA’s teams.

Work Delivered

ACIA engaged Singlepoint as a trusted technology partner to provide support in the implementation of a data analytics platform that leverages combined in-house and external data.

Singlepoint consultants with expertise in cloud computing, UI development, business analysis and agile scrum worked closely with Aon’s teams throughout this significant period of change to identify and execute process improvements, to implement new processes, governance frameworks and supporting documentation sets as well as to establish a client feedback loop and develop a shared understanding of their key problems.


As a result of our work with the ACIA team we achieved:

  • Improved delivery efficiencies, reducing time to market through incremental delivery practices.
  • Adoption of new delivery processes within the organisation.
  • Embedding and handover of processes through collaboration with internal Agile champions.


“Singlepoint is a trusted provider of professional services to us. We value the strength and flexibility of their resources, understanding of our business needs and track record for delivery.”

Fergal Collins – Chief Executive Officer, Aon Centre for Innovation & Analytics

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