case-study-brite-bill-logo

Company Background

Brite:Bill transforms the way service providers present and manage billing communications. Cold notifications and demands for payment are transformed into customer centric and engaging communications. With the Brite:Bill platform, service providers can improve customer interactions by pre-empting questions, tackling issues and highlighting appropriate and new services through personalised, targeted messages and persuasive content. Business customers get the insights they need through tailored analytics and customisable dashboards to easily understand costs and service usage through beautifully rendered, easily understood graphs, tables and alerts.

Project Background

Brite:Bill needed to rapidly expand its delivery capacity to meet client demand and needed a strong delivery partner to work with them to deliver the Brite:Bill platform to their clients.

Working collaboratively with BriteBill to understand its platform technology, our engineers and delivery managers, we on boarded our teams to work within the BriteBill delivery process to ensure consistency in the approach. Singlepoint provided key roles across project management and delivery providing deep technical skill in Angular, Java and quality assurance.

Results

“Singlepoint made an immediate impact to our delivery capacity and on boarded a team within weeks allowing us to commit to our release cycles which enabled us accelerate Brite:Bill deployments for our customers. We really value the strength and value of Singlepoint’s resources.”

Suzanne Hasset – Chief Operating Officer, Brite:Bill

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