Connected Workplace Solutions
Empower your Work-From-Home Employees
Are you looking at how to leverage technology to successfully manage a remote workforce and to maintain business continuity and keep delivering exceptional service to your clients? At Singlepoint, we help our customers harness technology to keep their clients and prospects engaged during these unique circumstances. Our connected workplace solutions use the AWS technology and are designed to help remote workers be productive and efficient, no matter where they are.
Like most businesses and organisations, we are closely monitoring the COVID-19 situation. Enabling a remote workforce has been the way to keep our employees, customers and partners safe. All our teams now work remotely, some of our team members have been doing so for years. So you can rely on our experience to support you in implementing your own flexible connected workplace.
Amazon WorkSpaces is the VDI (Virtual Desktop Infrastructure) solution available from Amazon Web Services (AWS). As a managed, secure Desktop-as-a-Service (DaaS) solution, you can use Amazon WorkSpaces to provision either Windows or Linux desktops in just a few minutes and quickly scale to provide thousands of desktops to workers across the globe. You can pay either monthly or hourly, just for the WorkSpaces you launch, which helps you save money when compared to traditional desktops and on-premises VDI solutions.
Stay connected with clients and prospects through Amazon Connect. This cloud-based contact centre service lets you set up a call or contact center in the cloud, with the ability to route incoming calls and messages to tens of thousands of agents. You can use this to provide emergency information or personalised customer service, while the agents are working from home.
Let Us Help
You don’t have to do this alone: use our AWS Advanced Consulting Partner capabilities to help you set up a robust remote client engagement strategy. At Singlepoint, we are focused on supporting all businesses and organisations navigate the COVID-19 crisis through the power of AWS technology.
Our certified AWS specialists will walk you through how to leverage the power of AWS services to make the transition from the office to the home a bit easier. Let our experienced Cloud Specialists help you create powerful customer service solutions and minimise disruption within your organisation.
Contact us today
for a planning session with one of our Solution Architects.