Rob Curley, Managing Director at Singlepoint, talked to TechPro about the Visions 2018 – Looking forward, trying to see around corners, for risks, opportunities and potential landmines. Read the transcript below:

“We are already seeing massive growth among businesses that are aggressively executing a clear digital transformation strategy and looking to capture ideas and get prototypes delivered much faster than before. Digital change will be harnessed through a combination of digital technology, digital culture and partnering with specialists to accelerate digital transformation.There is an increased interest in machine learning and cloud solutions.

The ability to respond quickly and accurately to shifts in customer behaviour will be vital in tomorrow’s world as businesses and people become more demanding, as well as tech savvy. Machine learning will assist in these efforts. Machine learning is as much about the organisation’s buy-in, and availability of quality data that will make it successful. At Singlepoint, we are building our own solutions in areas that we see high growth, so we can come in and just switch it on for clients.

Chatbots are another area that is of particular interest to us. We have built a number of them and we see there is a big opportunity for them in terms of cost optimisation. Already, we are seeing that a lot of people are happy to use bots if they get the answer they need, they are intuitive, equipped with the ability to improve their efforts from continual learning algorithms and serve to meet the demands of the fast-paced, hyper-connected digital world in which we live.”

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